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Terms and conditions

Last updated: 21 October 2026

This English version is a translation. In case of any discrepancy, the Romanian version prevails.

1. Who we are

The onesky.ro website and OneSky tandem paragliding flights are provided by:

  • Waves Computer S.R.L., which operates the OneSky brand
  • Registered office: Str. Dacia nr. 12, 500233 Brașov, jud. Brașov
  • Trade Register number: J1996001123084
  • Tax identification number: RO8728680
  • Email: contact@onesky.ro · Phone: +40 750 445 778

In this document, “we” means Waves Computer S.R.L., and “you” means the person who uses the website, buys a voucher or flies with us.

2. About these terms

The terms below apply to the use of the website, to voucher orders and to flights, whether you ordered on the website, via WhatsApp, by phone or by email. When you order a voucher or book a flight, you accept these terms. They do not restrict the rights the law gives you as a consumer.

3. Our services

We offer tandem paragliding flights with a OneSky pilot, taking off from the Postăvaru Peak area in Poiana Brașov. The flights available are:

  • The View — flight time ±15 minutes, 650 RON (about €120)
  • The Thermal — flight time 20–30 minutes, 800 RON (about €150)
  • The Distance — flight time ±2 hours, 1,500 RON (about €280)

What each flight includes and its special conditions (for example, the season in which it is flown, or having flown tandem before) are shown on the flight's page. The flight time is approximate and depends on the weather conditions on the day.

4. Prices and payment

  • Prices are shown in Romanian lei (RON) and include VAT. The price shown at the time of your order applies.
  • During the ski season, the ride up by gondola or cable car is included in the price. Outside the ski season, the passenger pays for the lift ticket separately, at the lift's base station. The Distance is the exception: its lift ride is always included.
  • Vouchers ordered on the website are paid for by card, on the secure NETOPIA Payments page (with 3-D Secure authentication). Your card details do not reach us.
  • For orders received via WhatsApp or by phone, we send you a payment link. For flights booked directly, without a voucher, the payment method is agreed when you book.
  • The tax document is issued in accordance with the law, and we send it to you by email.
  • If a displayed price contains an obvious error, we will contact you before issuing the voucher, and you can choose to cancel the order with a full refund of the amount paid.

5. Ordering a voucher online

  1. Choose the flight.
  2. Enter the name of the person who will fly (required) and, optionally, a message to appear on the voucher.
  3. Add the voucher to your basket. You can order several vouchers in one order.
  4. Fill in your name, email address and phone number.
  5. Press the payment button and pay by card on the NETOPIA Payments page.

The contract is concluded when the payment is confirmed. Check your details before paying. If you misspelled the name, write to us as soon as possible and we will correct the voucher.

6. The voucher

  • The voucher is a PDF document, sent to the email address you gave when ordering. Delivery details are in our Delivery and returns policy.
  • It is valid for 12 months from the date of purchase, for one flight of the experience you chose. When the validity period ends, the voucher expires. The validity is not extended, not even when a booked flight has been postponed because of the weather, so we recommend booking your flight in good time.
  • It is issued in the name of one person: it can be used only by the person whose name appears on it and cannot be transferred to anyone else.
  • It cannot be exchanged for cash (apart from the refunds in section 11), cannot be used in part and cannot be combined with other offers, unless those offers say otherwise.
  • If you have lost the email with your voucher, write to us and we will send it again.

7. Booking your flight

  • Booking is required: you can book by phone, on WhatsApp or by email. We schedule each flight a few days in advance, so we can check the forecast.
  • When you book, we confirm the day and time. Meeting point: The gondola base station in Poiana Brașov.
  • Please arrive at the agreed time. If you are running late or can no longer come, let us know as early as possible, so that together we can find another day within the voucher's validity period.

8. Weather and safety

We only fly when conditions are safe. The decision to fly, to postpone or to end a flight early rests with the pilot and can be taken as late as the day of the flight, or at take-off.

If the flight cannot take place because of the weather or for reasons on our side, we reschedule it free of charge within the voucher's validity period.

9. Passenger requirements

For your safety and the pilot's:

  • Stay within the weight limits. The passenger must weigh at least 30 kg. The maximum weight depends on the flight you choose; check it before you buy:
    • The View: up to 95 kg
    • The Thermal: up to 85 kg
    • The Distance: up to 85 kg
  • Tell us before the flight if you have a medical condition or circumstance that could make the flight unsafe: heart problems, epilepsy, pregnancy, recent injuries or surgery, back or knee problems that prevent you from taking a few running steps at take-off and landing.
  • Do not fly under the influence of alcohol, drugs or medication that affects your reactions.
  • Follow the instructions you are given at the briefing and the pilot's instructions throughout the flight.
  • Dress for the season, in layers, and wear sports shoes with grippy soles.
  • There is no minimum age. Minors can fly only with the consent of both parents or of their legal guardian, and one parent or the guardian must be present at take-off. The pilot decides whether the flight is suitable for the child.

The pilot may refuse or stop the flight if these conditions are not met. If the reason is temporary, you can reschedule the flight within the voucher's validity period. If you are outside the weight limits of the flight you chose, the flight cannot take place.

10. Photos and videos

  • In-flight photos and video are included in the flights.
  • After the flight, we send you a personal link on WhatsApp to the Your flight footage page, where you can download them. The link has an expiry date, shown on the page, so download your files in good time. If the link has expired, write to us and we will reactivate it as long as we still have the files.
  • The photos and video are for your personal use. We publish them on the website or on social media only with your consent (see our Privacy policy).

11. Withdrawal, cancellation and refunds

  • You can cancel your voucher within 14 days of purchase, as long as the flight has not taken place, and we will refund the full amount you paid. The steps are described in our Delivery and returns policy.
  • After this period, the voucher can no longer be returned, but your flight can be rescheduled at any time within the validity period.
  • If we cannot provide the service you paid for at all, for reasons on our side (for example, if we stop operating), we will refund the value of the unused voucher.

12. Liability

Paragliding is an outdoor activity that involves inherent risks. We reduce them through checked equipment, experienced pilots and cautious decisions about the weather. For your part, you give us accurate information about yourself and follow the instructions you are given.

  • We are liable, as provided by law, for damage caused by our failure to meet our obligations. We do not limit our liability for personal injury or death caused through our fault.
  • We are not liable for non-performance caused by force majeure, by the act of a third party or by the passenger's failure to follow the safety instructions.
  • You may take personal belongings on the flight only if the pilot agrees, and you secure them as the pilot tells you. We are not liable for items lost during the flight that were not secured as instructed.

13. Intellectual property

The texts, photos, videos, logo and design of the website belong to Waves Computer S.R.L. or are used with their authors' permission. You may not copy them or use them for commercial purposes without our written consent.

14. Personal data

How we process your data is described in our Privacy policy, and how data is stored in your browser in our Cookie policy.

15. Complaints and dispute resolution

16. Changes

We may update these terms; the date of the latest update appears at the top of the page. Orders already placed remain subject to the terms in force on the date of the order.

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